Tighten penalties for canceling trades under the Trade Protection scheme

Let me tell you my story
When update 23 came out, the market took a big hit and everyone rushed to sell their skins, afraid they wouldn’t be worth anything at all. But sellers have more advantages than buyers right now, because, in a word, the seller gets nothing (a 30-day ban on the site doesn’t count, since they’ll be banned for 30 days anyway—what’s the point if nothing changes?)
What exactly am I trying to say?
1. When selling, the seller has two options: they can cancel the transaction (and get a 30-day ban on the marketplace, but they can’t trade anyway due to the Steam ban, and they don’t compensate the buyer at all; if the item’s price has gone up, the seller returns it and that’s it (he’s in the black), if the item’s price has dropped, he doesn’t return it (again, he’s in the black), meaning there are two options and both suit the seller
Because in the first case, he doesn’t sacrifice anything—he still has the item and owes nothing to anyone; he returned an item that had gone up in price and came out ahead (as for getting a 30-day ban, you don’t need to mention it—you’ll get a 30-day Steam ban anyway by using the refund) in the second case, he didn’t return it and the item dropped in price; he’s still in the black (he sold it for more) — the seller controls the trade (not the buyer)
2. Now let’s look at this situation from the buyer’s perspective
He buys an item and has two options: to reverse the trade or to keep it
2.1 IF THE BUYER REVERTS THE TRADE, they will have to pay 30 percent of the item’s value to the seller on top of the purchase price. You can already sense the unfairness between the seller and the buyer—the seller only gets a 30-day ban, with no additional fees. Why? In this case, as well as when the seller cancels the trade, the item’s price has likely changed. Why doesn’t the seller owe the buyer anything, unlike in the opposite scenario of cancellation? That’s nonsense. But in this case, at least there’s some logic: the buyer canceled the trade, so they must pay a penalty. In my opinion, it’s calculated unfairly, since the item’s price could rise by much more than 30 percent.
2.2 If the buyer does not back out of the trade, they will receive the item (and here’s an important factor: they don’t need to back out, since they’ll pay a penalty of exactly 30 percent—it’s not in their interest to back out until the item has dropped in price by 30 percent, and they’ll also receive a 30-day ban not from the marketplace, but from Steam; in fact, they can’t trade anyway.
Conclusion: Take a cue from China
And here is what I propose to implement

Buyer-initiated refund ( translated from English)
For orders paid without a balance, a buyer who cancels the transaction will not receive a refund. The order amount will continue to be processed to the seller, and the sales fee will be deducted. For orders paid with [Balance to be settled], the [Future settled] balance will be refunded, and the remaining portion will continue to be processed to the seller minus the sales fee. ○ [For linking only / iii] The buyer’s margin will be fully refunded. The order amount will be applied to D or . ○ [Item exchange only] The order funds will be fully transferred to the seller without charging a sales fee. Additionally, the buyer’s item exchange function under the same verified ID will be permanently disabled.
In short, if the buyer cancels (they will only do this if the price has dropped—this is the basis), the purchase amount is not refunded to the buyer, and I consider this fair; furthermore, they receive a ban on the marketplace until the margin amount is returned to the seller—specifically, the difference that the buyer lost. I hope this is clear to everyone

Seller-initiated refund
All BUFF accounts and mobile phone numbers verified under the seller’s real name will be permanently blocked, and the Steam account will be permanently restricted from trading on BUFF. 2 To restore their BUFF account, the seller must pay an amount equal to [Cancelled Order Amount x 10% + Market Price Difference] as full compensation to the buyer. ○ For buyers affected by a seller’s refund, BUFF will provide a 30-day BUFF Plus as compensation, which will be credited to the buyer’s account seven days after the order is created. For trade offers only, the seller’s margin will be fully reimbursed to the buyer. The amount required to restore Account B will be reduced by the margin amount accordingly.
In short— a situation similar to that of the buyer: he will owe the buyer the difference + a market freeze not for 30 days, but until the seller returns the money, since the seller will only cancel if the price goes up (it’s not profitable for him to sell cheaper than he can sell later), and only then will people understand the loss they’ll incur if the trade is canceled (as was the case before).

With these changes, we will at least achieve some degree of equality between the seller and the buyer.

P.S. I canceled the trade myself...

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6 months ago

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